RESUME
94 East 9th Street, Hamilton, Ontario L9A3M8· (905)
515-1677; disnabil@yahoo.ca
Objective: To obtain a position that employs all of the skills that I have acquired throughout my years of study and experience in computing and commerce.
SUMMARY
Excellent negotiation skills - proven ability to close deals on a sale.
Diplomatic and tactful in dealing with clients.
Thoroughly enjoy coordinating and managing projects
Four years of experience working with computer end users, translating technicalities in computing to simple and understandable plain terms
Three years experience creating and maintaining websites for Clients
Two years experience in designing, managing and updating database for offices.
Confident and professional business manner.
EDUCATION
Honours Bacheor of Arts
Major: Computer Science and Economics
Minor: Commerce
McMaster University, Hamilton, Ontario. Canada
Major Thesis Projects: Content Management Systems for Student Affairs
Economic Paper on Effects of Technology on Employment in Canada.
WORK HISTORY
Tech Support/Web Developer (Internship) , September 2004-Present
Center For Student Development, McMaster University, Hamilton
Worked Closely with staff and students of the CSD to develop web programs which made registration, status checks, and confirmation of on-line courses much easier and effective. The On-line systems also helped to reduce t he traffic in the CSD offices.Worked with Braille to assist people with visual impairments.
Major web projects worked on:
Leadership Website
Events Website
Territorial Leader, Summer 2004.
The World Vision Campaign, Hamilton and Oakville, Ontario
Created and managed a team of 10 people to solicit sponsorships in the Hamilton region.
Recruited and trained team leaders and canvassers in the Hamilton and Oakville regions.
Awarded top team in the Greater Toronto Area for generating a sales record of 20 sponsorships per week for the World Vision Campaign.
Programmer/Web Designer, May 03-Jan 04
Utilities Services, McMaster University, Hamilton
Analyzed and wrote flow charts for programming controllers at the physical plant.
Consulted with end user to develop a database for troubled calls received, which made the utilities services more effective in tracking problems with heating and air-conditioning around the McMaster University campus.
Web Project: Boiler Room
Database Designer/Office Assistant , September 02-April 03
Office of the Board of Governors, McMaster University, Hamilton
Consulted with clients to create a database for the board members of McMaster University. This made it easier for the secretary of the board of government to enter, access, and retrieve information on the board members
Undertook various administrative duties such as typing, photocopying, data entry, meet and greet in the office when the officers were in a meeting.
Created and designed the board member list brochure which saved the office over $3,000 in design fees.
Web Project: Member Biography
Member Photo Biography
Administrative Coordinator/ Website Maintainer, September 02-April 03
Rose Hill Dance Studio, McMaster University, Hamilton
Contributed to the development of projects, campaigns, advertisements, schedules and auditions for the McMaster Dance Company. Acted as agents for the dancers so that they can concentrate on perfecting their performances.
Projects Worked On: Created a webpage for Dance & Technology: Dance and Technology
Wrote newsletters on D& T for publication: Newsletter
Sales and Marketing Representative, May 02- August 02
The Hamilton Spectator, Hamilton
Part of a active student-bodied team responsible for establishing effective
relationships with clients. Effective in establishing commonality of interest and
skillfully closed sales deals by gaining agreement on the benefits of the newspaper.
Awarded top sales student for two consecutive years working for exceeding sales quota by 20%.
Office Clerk / Desktop Help, September 01 - April 02
The Physical Plant, McMaster University, Hamilton
Performed Data entry, photocopying, printing, making portfolios and labels for
administrative staff as well as custodial staff. Covered the office for the Health and Safety Officer during the times she was in meetings
Served as a computer desk helper if there was any hardware and application problems
COMPUTER SKILLS
Hardware
CompTia A+ Computer Hardware and Operating System Technician, 2 years desktop help experience.
Software
Macromedia Studio, Microsoft Office, SQL Server, Paintshop Pro
Computer Languages
Pascal, JavaScript, Coldfusion, C.
EXTRA CURRICULAR/ LEADERSHIP ROLES
Mary Keyes Certificate of Leadership, McMaster University
Participated in a series of leadership workshops, seminars and completed fourty hours of volunteer work. Workshops included, developing your leadership qualities, effective team player and leader, etc.
Top Sales Representative, Hamilton Spectator
Awarded the top sales representative for two consecutive summers, both times exceeding sales quota by over 20%
Top Team Leader, World Vision Campaign, Hamilton
Awarded best team and team leader for the Hamilton Region by the Russ Reid Company. Setting a record high of 20 sponsorships a week for World Vision.
President/Founder, MacHELP (Help Empower the Less Privileged, McMaster Chapter), Hamilton
Used my capacity to educate the McMaster community to help empower the less privileged
Reference: Available Upon Request
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